FLOYD
recovery coach
What inspired you to work in this field?
I was drawn to addiction recovery because I have seen by firsthand experience how I was affected, and the people around me with the problem of drugs and alcohol abuse. Its about helping people rebuild their families after years of struggle. It feels rewarding to be part of a process where hope turns into real change.
What motivated you to join the team?
Because it's a Multi Disciplinary Team(MDT), with Psychologist, Nurse, Social Worker, Coaches and Addiction Counselors. Working towards one goal the recovery of our clients.
What unique qualities or experience do you bring to your role?
My approach is rooted in active listening, allowing me to notice not only what is being said but also what may remain unspoken, gently bringing deeper themes into awareness. I provide tailored information drawn from evidence-based practices, ranging from motivational strategies to harm reduction approaches, ensuring that support is both practical and relevant. I work with cultural humility, remaining mindful of my own cultural, spiritual, and Christian beliefs while fully respecting the diverse backgrounds, values, and goals each client brings. My work is strength-focused, emphasizing existing resources, proven solutions, and past successes to foster confidence and self-trust. Together, these principles help create a space where people feel heard, understood, and empowered.
What aspects of your job do you find most rewarding?
Successfully helping a clients finish the cause on the program and after care, who have found healing holistically body, mind and soul..
Memorable success story?
Successfully did intervention on a client who run away from the rehab facility 3 consecutive times, and I patiently believed that the client can finish the whole 12 month duration of the program, and finally the client did eventually finish 12 month program and has been clean ever since and I have been a sponsor to the client for after care support and couching.
What do you find challenging working in this field?
When a patient has heavy withdrawal symptoms, and clients jumping fence and running away from the rehabilitation centre. Honestly watching people hit roadblocks that feel impossible to overcome,like sudden relapse, the weight of stigma, or limited access to the right treatment.
It can be challenging when external factors (like long waiting list or enrolling and monthly fee challenges)slows down progress and its hard not to take this setbacks personally. At the same time, navigating the fine line between offering support and respecting each person's situation.
What values or principles guide your approach to supporting the clients?
When supporting someone in recovery, I strive to remain grounded in a set of core principles. I lead with empathy and compassion, meeting people where they are with genuine understanding and without judgment. Respect is central to my work — each person’s choices guide the path, while I offer options rather than direction. I hold a steady focus on hope and possibility, gently reinforcing that change is always achievable and that setbacks are a natural part of growth. I practice non-judgmental listening, creating space for what is said and unsaid without labeling or moralizing. Collaboration is key, as we work together to draw on the right resources, support networks, and evidence-based tools that best fit individual needs. Above all, I prioritize confidentiality and safety, ensuring that whatever is shared remains private so a secure and trusting space can emerge.
What is your personal mission statement?
To create a space where people feel seen, heard, and supported as they reclaim their own path.
Outside of my professional work, I find balance and restoration through physical activity such as jogging, hiking, and cycling. I enjoy reading, listening to music, and spending time in the kitchen — whether cooking or sharing a relaxed braai.