What happens when you reach out?
You speak to a qualified admissions team member
We confirm suitability and availability
We explain medical aid and pricing
We guide you on next steps
Step 1
Pre-Screening
You can either speak to us directly or complete a short pre-screening form.
OR
Step 2
Confirmation & Documentation
Once suitability is confirmed, we send you the admission pack including:
Forms
What to bring
Tuck shop information
Arrival logistics
Billing confirmation
Step 3
Arrival & Orientation
Once admission is confirmed, we will guide you through the arrival process so that the transition into treatment feels calm and supported.
When you arrive at Pace Recovery Centre, our team will welcome you and begin a gentle orientation process that helps you settle into the environment and meet the people who will support your recovery.
During your first few hours we will:
Complete a medical check-up
Hold an induction session where we introduce the structure and expectations of the program
Facilitate an entry session with family, either in person or online.
Introduce you to your peers and the community.
Many clients arrive feeling uncertain. By the end of the first day, most report feeling relieved to finally be in a safe and supportive environment.
Read This the Before You Arrive
If you would like to review practical information before arrival, including what to bring and visitation guidelines, you can access our preparation guide below.
Visitation & Contact
Tuck Shop
Rules & Expectations
Frequently Asked Questions
Our Admission Criteria
To ensure compliance with our registration requirements, the following admission criteria must be upheld.
Client is above the legal age of 18 years of age.
Clients will not have any uncontained severe mental health problems. (E.g. paranoid schizophrenia).
Clients will not have a pre-existing physical condition which requires continuous nursing care.
Client is able to read and write in English.
No domestic violence or sexual abuse charges or convictions against women or children.
Having a conversation with someone to seek help for addiction treatment is a significant and sensitive step that requires careful consideration. It's essential to approach this conversation with compassion, empathy, and understanding, recognizing the courage it takes for someone to reach out for support.